Better Management of Resources, Staffing and Customers
DME accreditation consulting through HME Solutions provides accreditation and business operations consulting to (HME) Medical Equipment Companies, Medical Supply Companies and Pharmacies as well as many specialty companies offering unique medical products to the end user.
Our Pharmacy and home medical equipment consulting focuses on many areas, offering one-on-one consulting with our HME experts to address:
- Accreditation with ACHC, The Joint Commission, BOC, CHAP or other accreditation agencies
- Business Operations: Optimize operations and streamline your processes for greater profit margin.
- Human Resources and Staff Training: Develop a staff your customers rave about.
- Compliance: Address and work through compliance issues. Ensure that all required compliance activities are current and meet regulatory standards.
- Quality Improvement: Assistance to ensure compliance will all accreditation standards.
Our accreditation and business operation consulting focuses on:
Companies meet their business goals through cost savings, improved efficiency, and process effectiveness by taking advantage of our many years of personal experience in HME operations. We can ensure that your company is operating at its highest level of efficiency through careful evaluation and assistance.
Optimizing your work flow process – All companies struggle from time to time with maintaining a level of efficiency that will ensure healthy profit margins. With the introduction of new products and product lines, developing a streamlined work flow process can reap a substantial savings to the company.
Understanding the HME business – Purchasing, pricing, reimbursement and documentation are always challenges for the new business owner as well as many existing business owners. Having a grasp on this important aspect of the business can mean the difference between success and failure of the company.
Reducing costs while maintaining quality – With reimbursement on the decline, companies are in need of defining meaningful ways to reduce costs without sacrificing the quality on which their customer’s rely. We can assist you in finding those areas where it makes sense to reduce costs.
Human Resources and Staff Training
The most valuable asset a company has is their personnel. Companies prove their success through the careful management of this asset. Successful companies invest in their employees through training, monitoring, feedback and administration of their work flow. We offer human resource solutions and training that will help the business owner identify problem areas, provide training and competency evaluation and improve customer satisfaction and quality.
Training makes all the difference – Training is not only important to meet regulatory requirements but it is the key to ensuring that your staff represents the company the way you as a business owner want to be represented. Training your staff to anticipate and respond to their customer needs can place your organization a step ahead of the competition.
Managing Human Resources – Operating within the confines of the wage and labor laws, EEOC laws, state regulations, accreditation standards and all the other regulatory requirements can be a daunting task for the business owner. Let us help you navigate this important area of your business with ease. Effective human resource management can and will give the business owner peace of mind and the tools to know how to deal with that difficult employee or that special situation.
Creating Raving Clients – Every business owner wants to hear that their staff is the greatest. We can help you achieve this goal with our tips and secrets to getting the most from your staff in the area of customer service. Improving quality within the organization has everything to do with the quality of the staff.
Accreditation and Compliance
Be prepared for accreditation – HME Solution’s staff is highly qualified with years of experience in surveying as well as medical accreditation consulting. We take the guess work out of the process with great tools such as our policy and procedure manual and our onsite accreditation preparation program. You will have total confidence of a successful accreditation survey.
Compliance with regulatory processes – Once accredited, every company must maintain their accreditation readiness which includes regular auditing of processes, education and compliance with all regulatory requirements. Our regularly scheduled compliance checks through our medical accreditation consulting can save you hours of work completing necessary audits and keep you current.
Quality Improvement management – An ongoing quality improvement program is a vital part of the accreditation process that most companies struggle to maintain. Our continuous monitoring process will keep you current in this area of accreditation and afford your company the benefit of the experience we have with process improvement and quality improvement projects.