Frequently Asked Questions (FAQs)
about the DMEPOS Accreditation Simplified!™
Policy & Procedure Manual

"DMEPOS Accreditation Simplified!™"" accreditation toolkit is a specialized Policy and Procedure manual specically designed for DMEPOS companies that do reimbursement through Medicare Part B but don't do equipment rentals, equipment maintenance, or home deliveries. These type of DMEPOS companies are often Pharmacies, Fitter Services, Mail Order Supply, and Retail-Only HME companies. "DMEPOS Accreditation Simplified!™" provides everything needed for these companies to properly prepare for their accreditation survey. This manual contains the following components which are updated to accurately reflect the latest standards:

• Policies and Procedures meet and exceed CMS Quality Standards and meet all of the requirements for the accreditation survey from the following CMS approved accreditation agencies:
  
  
  • Accreditation Commission for Healthcare, Inc (ACHC)
  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
  • Community Health Accreditation Program (CHAP)
  • National Board of Accreditation for Orthotic Suppliers
  • Board of Certification in Pedorthics (BCP)
  • Board for Orthotist/Prosthetist Certification (BOC)
  • National Association of Boards of Pharmacy (NABP)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • American Board for Certification in Orthotics and Prosthetics, Inc. (ABC)
  • The Compliance Team, Inc.
  
  Instead of generic forms, these Policies and Procedures are specifically tailored by us to accurately fit your particular company operations and can be printed out for immediate use.



• Ready-to-print comprehensive Job Descriptions are tailored to your specific organization by us from the job titles you have in your company. Also included are competency and assessment tools.



• All-inclusive Performance Management Program that will guide you in establishing your performance management committee. Suggestions for performance management indicators are also included.



• Your definitive guide for overall Patient Services will be found in the provided Customer Service / Records Section that meet CMS quality standards and standards from the CMS approved accreditation organizations such as ACHC, JCAHO, CHAP, and others.



• You get a Scope of Services section that includes all industry regulations, an Inventory Management Section and all records keeping standards for compliance with the accreditation agency standards.



• All the details you will need to track and collect required data for your Accreditation Survey are supplied for the areas of:
  • Patient Information,
  • Quality Improvement Tracking,
  • Inventory Tracking.
  
  
• All content is prepared by Floyd Boyer, RRT, RCP who writes industry standards and is an active accreditation surveyor. This assures you that all Policies and Procedures accurately meet and exceed CMS standards and meet all of the requirements for the CMS approved accreditation agencies for easy application submission.



• "DMEPOS Accreditation Simplified!™" divides by sections all the provided Policies, Procedures, and Forms for you to easily follow step-by-step each accreditation agency standard.

Yes, most Pharmacy, Fitter Services, Mail Order Supply, and Retail-Only HME companies really do need one. Here's why... Although, each of the accreditation agencies provide some materials for you to get started with the accreditation process, these materials usually contain only the industry standards for you to read, interpret, and understand on your own.  Then you must try to follow them the best you can within your company without any further guidance.

Fully understanding what each requirement in the standards entails and then implementing those industry standards properly is no small task! Having a good accreditation manual takes the guess work out of knowing not only what to implement, but more importantly, how to properly implement what will be required of you during the accreditation survey.

Bottom line: The accreditation agency's materials will tell you what industry standards you need to follow, but a good accreditation manual will show you much more, that is, how to properly follow each standard.

Knowing how to clearly follow the accreditation standards from the very beginning will save you substantially in both time and money while preparing for your survey.

A lot! Let's put it this way... When "DMEPOS Accreditation Simplified!™" was first being created by Floyd Boyer, he spent several hundred hours completely dedicated to carefully translating each industry standard into a specific procedure to follow or a special tool to use for facilitating how they should each be properly implemented to pass the survey process... and he's an industry expert who has spent years helping to write the actual industry standards in the first place!

Doing yourself what Floyd has already done for you is not recommended, unless you have employees you can assign to compile the mountain of needed information for you and are also standards experts. Even if you could hire an expert to compile this same information for you, you would end up having to pay many thousands of dollars to come even close to what is already contained in "DMEPOS Accreditation Simplified!™".

Therefore, it simply is not practical for most companies to attempt to duplicate Floyd's efforts and try to interpret on their own how to implement the accreditation standards when he has already done it for you. Leveraging his efforts by using "DMEPOS Accreditation Simplified!™" is the least expensive way to capitalize on Floyd's special knowledge to assure that you will complete your accreditation survey without complication or frustration.

"DMEPOS Accreditation Simplified!™" will reduce or even eliminate the need for consultant services. Following "DMEPOS Accreditation Simplified!™" will give you everything you need to be ready for your survey. However, after carefully using all of the tools Floyd has provided, if you still would like to get consulting to provide extra help, it is unlikely that you would need more than a day or two of consulting time as a result.

There are four main differences that distinguish "DMEPOS Accreditation Simplified!™" from all the rest of the other manuals currently available.

1. "DMEPOS Accreditation Simplified!™" is the most comprehensive accreditation manual you can buy in the industry today. No other accreditation manual even comes close to matching the breadth and depth of its content.



2. "DMEPOS Accreditation Simplified!™" provides you with content that is individually customized to the unique aspects of your particular phamracy or retail-only HME business. It will be customized to contain your specific company information and unique business operations details. It will arrive to you with all Policies, Procedures and Job Descriptions, Employee Manual, etc. specific to your business ready to be printed out.
   
   This is not a generic manual but instead a customized manual tailored individually to each business that gets one.
   
   


3. Unlike most other accreditation manuals currently available, with "DMEPOS Accreditation Simplified" you can know for sure that the author is a true industry expert. Floyd Boyer, RRT, RCP actually writes the industry standards that the accreditation process is based on.
   
   Floyd currently serves as the Executive Director of the North Carolina Board of Respiratory Care. He is also a member of ACHC's Standards Review Committee and Survey Review Committee. Previously, he served as a branch manager for a large national HME company, where he was responsible for the survey preparation and the successful accreditation of his branch office through JCAHO and CHAP. After leaving that organization, Floyd aligned himself with the Accreditation Commission for Health Care (ACHC) as a surveyor and clinical consultant.



4. Exceptional customer service is a unique feature provided automatically with "DMEPOS Accreditation Simplified!™". Not only is this accreditation toolkit specially tailored to your company operations, it is also thoroughly reviewed by an accreditation expert for accuracy before you receive it.

We make it easy for you. When you purchase, you will be asked to fill out a simple company profile form that will tell us all we need to know to accurately customize "DMEPOS Accreditation Simplified!™" to the special particulars of your company. Having an accreditation manual that is already tailored to your company saves you time, effort, and money.

The reason why "DMEPOS Accreditation Simplified!™" is the best accreditation manual for you is because of the unique features it provides as a complete accreditation toolkit.

No other accreditation manual will make your survey preparations easier than this one, ...Nor is there any accreditation manual as complete as this one. It is fully customized for your business and provides great customer support which is often needed to get started right.

Also, unlike most manuals, you know up front who is the author. In our case, "DMEPOS Accreditation Simplified!™" is written by an recognized industry expert.

You get all of the unique benefits only available through "DMEPOS Accreditation Simplified!™" while paying much less than you would for other currently available accreditation manuals when you compare all features.

Yes, it is. "DMEPOS Accreditation Simplified!™" comes with all of the components that you need: Policies and Procedures, Forms, Job Descriptions, Employee Handbook, and more, completely tailored to your specific business.

In addition, you get a comprehensive Performance Management Program, a Patient Services, and all of the Special Forms you need to track and collect required data for:

• Patient Information,
• Quality Improvement Tracking,
• Inventory Tracking

The entire accreditation toolkit is constantly updated by Floyd Boyer to conform with all current industry standards.

If you purchase the Subscription Service option (when you purchase your manual), you will be able to regenerate on demand your manual and all of its components fully updated for download to your computer at any time ongoing. Every time you automatically regenerate your manual using the Subscription Service, it will be created automatically with all of the latest industry standards updates and with all of the latest changes you have made to your online company profile data. We'll also send you an email indicating when we have updated the manual to accommodate new changes to the national and accreditation agency standards so you will know when regenerating your manual within the Subscription Service will produce an updated document.

This means you only have to update your online company profile to be assured that your customized manual is fully updated throughout the text of the manual. Purchasing Subscription Service with your manual assures you of the easiest way possible to keep your manual current on an ongoing basis.

For your convenience, the Subscription Service is automatically renewed on a monthly or annual basis (your choice). When you order Subscription Service with your manual, you can use the Subscrition Service right away but your subscription recurring billing will not start for 6 months - giving you 6 months of FREE subscription service. You may cancel your subscription service at anytime by just giving us a call.

Purchasing the Subscription Service at the time you purchase your manual and keeping your monthly or annual subscription active will allow you to have a current and up-to-date manual ongoing ...even when you have to get re-accreditated in three years without having to buy another Policy and Procedure manual (thus saving your money).

"DMEPOS Accreditation Simplified!™" maps accurately to the accreditation standards required by any of the CMS approved accreditation agencies.

This means that "DMEPOS Accreditation Simplified!™" works regardless of which accreditation agency you go through.

Each accreditation toolkit is guaranteed, if "DMEPOS Accreditation Simplified!™" is used in good faith as prescribed by its contents and as a result of using the manual you still don't complete a successful survey, you can receive a full refund of the purchase price upon return of the package.

Nobody has a guarantee like that! This guarantee essentially removes all risk to you.

Once you have successfully completed your company profile which is needed to customize your manual to the particulars of your company, your manual with all of its components will be immediately sent to you.

We could send the manual immediately after submission, but instead we will take the time to review it first before we send it so as to ensure accuracy. If we see something that is not quite right that needs further discussion we will call you to discuss what might need to change in the data you provided in your company profile.

We don't just send it off without taking the time to personally review your manual first. Sometimes the manual needs tweaks to the company profile data to make the manual more accurate so that you are better positioned for a successful survey. The manual you will receive is truly accurate and personalized to your company.

The best way to make a wise decision on which accreditation agency to use is to evaluate each of them carefully for yourself. Start by going to each of their websites. When visiting accreditation agency websites, keep the following important considerations in mind while evaluating them:

1. Research each accreditation agency to get an overall understanding of their areas of emphasis. Some accrediting organizations focus more on the clinical aspects of your business, some on comprehensive homecare operations, and some focus more on your facilities. Determine which agency approach is a better match for your type of business.


2. Decide which survey process is best for you. Not all surveys are conducted in the same manner. Agencies will vary with respect to methodology, expected time for survey and the requirement of a preliminary evidence report. All of these aspects are important to consider. After careful consideration, one survey process out of all the others may clearly work best for your organization.


3. Compare costs. Although price should not be your primary consideration, each agency prices their accreditation service differently. Learn about all of the costs that are involved throughout the accreditation process and beyond when you will have to get re-accredited.

When choosing the right accreditation agency for your company, it pays to do your proper due diligence.