Serious About Navigating the
Accreditation Maze to Satisfy the CMS Quality Standards?...
"Here's A Proven Method -- By An Expert
To Prepare You For DMEPOS Accreditation."
"Fully Meet all CMS Quality Standards for a Successful Accreditation Guaranteed
... Or Your Money Back!"
Applies to: Retail-only HME, Pharmacies, Fitter Services,
Mail Order Supply, and other DMEPOS companies with
no equipment rentals, no maintenance, and no home delivery.
...Satisfy all CMS approved
accreditation agency requirements, including ACHC, JCAHO, CHAP, and the others too.
SO THAT... Your Survey Preparations Are On Target and Flow Smoothly
Without Interrupting Your Day-to-Day Workflow!
Floyd Boyer, RRT, RCP
Author of HME and DMEPOS Accreditation Simplified!™ Manuals
Why you should listen to Floyd...
Floyd Boyer is a uniquely qualified expert in the area of
health care accreditation, and has 35 years of experience
in the field of Home Medical Equipment and Respiratory Care.
Floyd's experience includes extensive work in the fields of
Adult, Pediatric and Neonatal Respiratory Care in the hospital
setting and also in Academics as a Program Director.
As a branch manager for a large national HME company, he was
responsible for the survey preparation and the successful
accreditation of his branch office through JCAHO and CHAP.
After leaving that organization, Floyd aligned himself with
the Accreditation Commission for Health Care (ACHC) as a
surveyor and clinical consultant. He also founded and operates
Affordable Health Care Consultants, Inc. which is a leading
health care accreditation consultancy consortium.
He currently serves as the Executive Director of the North
Carolina Board of Respiratory Care. He is also a member of
ACHC's Standards Review Committee and Survey Review Committee.
As a clinical consultant, Floyd not only writes data collection
material and ACHC articles, but also contributes significantly
to the development of industry standards.
Floyd's decades of experience in multiple areas of Health Care
position him as a valuable industry resource. The knowledge
base Floyd shares in "DMEPOS Accreditation Simplified!™" provides
you with all that is necessary to facilitate your own successful
accreditation survey.
By Floyd Boyer
If your DMEPOS company (pharmacy, fitter services, mail order supply, or retail-only HME) is selling reimbursable HME products
and services but does not do equipment rentals, equipment maintenance, or any home delivery you will still need to
be formally accredited. HME and DEMPOS companies are now scrambling to get accredited before the deadlines that apply.
At this point in time you can no longer avoid accreditation -
CMS has set the plan firmly in place and it's not going away.
You must deal with accreditation or your business will suffer!
Eventually, if you are not fully accredited, you will be ineligible
for reimbursement through CMS and disqualified from participating
in Competitive Bidding. For many, this issue means their entire
business is at stake. In addition, some state regulatory agencies and even some
payers already or will soon require accreditation as well.
Here's the real problem. Accreditation can be confusing,
difficult, time consuming, and expensive... if you don't know
what to do.
Furthermore, time is running out. Forget about continuing to
wait and see what's going to happen... at this point that's
over with. Waiting is no longer a reasonable option because
your time to act in an effective way is diminishing daily.
You must act now to avoid the looming large bottleneck of
companies all trying to obtain their accreditation at
the last minute before the deadline. The process for preparing
for accreditation will typically take 3 to 4 months or in some cases
even longer to complete before you can have your accreditation
survey conducted.
However, even if you start to move forward right now with your
preparations, unless you use the right tools to help, you still
risk wasting considerable time and money.
Let me explain about what Pharmacies, Fitter Services, Mail Order Supply, Retail-only HME
(and other DMEPOS companies that do not do equipment rentals, equipment maintenance, or home delivery)
must know to be successfully accredited...
We all know how the Medicare Modernization Act of 2003
brought sweeping changes to the Medicare program that will
dramatically impact the HME Industry for many years to come.
Accreditation is just one of the many challenging changes
we must embrace even while the details are still evolving.
Today is not too soon to prepare for the 2007-2010 ongoing accreditation
mandate! There is no point in waiting further to get started ... now is the time to act.
Preparing now for accreditation can only save you time and money.
The cost of accreditation can only go up in the future as DMEPOS and HME companies
rush in mass to get accredited on time.
Those already accredited will
be given deemed status so that their accreditation efforts are grandfathered in accordingly.
In addition to the mandates for accreditation by
Congressional acts, many payers are already requiring
accreditation in order to contract with them as a provider.
Accreditation Process is Difficult
Any executive who has investigated the road to successful
accreditation already knows that it is an arduous and
time consuming process of:
- Developing Policies and Procedures
- Standardizing Patient and Employee Records
- Evaluating Existing Safety and Maintenance Processes
- Comprehensive Record Keeping and Audit Practices
Better Off Starting Now
In addition, there will certainly be an industry-wide bottleneck
since there are far more companies that will be seeking
accreditation than there are agencies or surveyors available
to accomplish the task at the last minute. This means time is
of the essence for companies to act early.
The last thing
a company wants is to be caught waiting too long to begin the
accreditation process. Avoid the industry-wide accreditation bottleneck.
Now is the best time to start!
Accreditation is Complex and Confusing
Many are now struck with the sobering realization that it is
no small matter to know how and where to start... given the
fact that accreditation is complex, confusing and often
intimidating. Accreditation is like a complex maze to be
navigated.
Without expert accreditation assistance, company owners are
left asking questions such as:
...What is the best format for my policies and procedures?
...What kind of data do I need to collect?
Getting outside accreditation assistance to help
decipher the process can be expensive.
Accreditation Can Be Expensive
Overall, accreditation is not cheap! It will cost you both
time and money ....and if you don't plan well, it will exact
a much higher price than you might have ever bargained for.
While the benefits of the process are great, let's not kid
ourselves into thinking that there doesn't need to be a total
commitment of time and resources on your part to get the
accreditation process completed successfully.
Accreditation preparations that are not carefully planned will require
costly outside consulting time while tying up critical staff resources unnecessarily.
The truth is, it will take a serious commitment from your
entire organization to make it through accreditation
successfully. However, those who know how to prepare for accreditation properly
can avoid locking their staff into an unproductive focus on accreditation while
the day-to-day business operations suffer... After all, while you prepare for accreditation
you still have a business to run.
Accreditation Takes Time
Most accreditation processes can take several months. Three to four months is the average. The
task of developing policy and procedure manuals and associated processes is only the
beginning of this undertaking.
Once your manuals and processes are in place, data must
also be collected for proof of compliance.
Finally, failure to become accredited after investing so
much time and effort could be catastrophic to your business
and the morale of all involved.
Every company embarking on the process of accreditation
wants to have the right plan for accreditation at the very
start. Companies want to be certain that they are not wasting
their time and money on an accreditation implementation that is fundamentally
flawed. The desire for a "no surprises" survey experience
is a critical element in accreditation planning. Additionally,
everyone wants to streamline their implementation efforts
to minimize day-to-day work flow interruptions during the
preparation phase.
Accreditation Agency Materials Not Enough...
While all the accrediting bodies try to provide helpful
materials to prepare companies for accreditation, most
fall short.
The materials that are provided explain what information
is necessary to complete and compile, but does not explain
how to do it. Personnel within the accrediting agencies
are knowledgeable and helpful to answer questions; however,
they do not have the time nor are they paid to do the "hand
holding" that is often necessary. There are two solutions to this dilemma:
hire an expensive consultant, or acquire and use a high quality policy and procedure manual.
A Good Policy & Procedure Manual vs. An Expensive Consultant
Without using a good policy and procedure manual or working with
a very costly consultant,
successful accreditation is at risk. Many consultants can
take 3 months or more to adequately prepare a company.
However, with a good policy and procedure manual, the time needed with an accreditation
consultant can been reduced to between 1 to 3 days... or even none at all,
depending on the complexity of your business.
Therefore, the obvious questions are: What policy and procedure manual should I
use? What makes a good manual? Let's look at some of the
key elements...
- A good manual is comprehensive in nature; it follows
the format of the standards of the accrediting agency.
- It requires minimal preparation of materials for policy
and procedure manuals, human resource functions, and clinical
programs.
- It is tailored to meet the specific characteristics of
each individual organization.
Choose Your Manual Very Carefully
Buyers should beware when selecting the policy and procedure manual that they will use to prepare for accreditation.
Not all policy and procedure manuals available are created equal. Contents
and quality vary greatly across the many policy and procedure manuals that are
available in the industry today. Generally speaking, you
only get what you pay for ...but even some of the more
expensive manuals sometimes don't deliver on all of the
important components. Be sure your manual has everything
you need.
A complete manual requires customized Policies
and Procedures that are flexible enough to accurately reflect
the existing structure and particulars of your business. They should include
a Compliance Program, an
Employee Handbook, and Job Descriptions. All of these components
are foundational to the baseline manual that applies to every
Pharmacy, Fitter Services, Mail Order Supply, and retail-only HME business
(or any other type of DMEPOS company that has no equipment rentals, no equipment maintenance,
and no home delivery).
A quality manual will accurately meet all of the CMS standards
defined by any of the CMS approved accrediting agencies.
Also, a quality manual provides a way for you to easily and in a timely fashion,
keep your manual current and updatable to
reflect the ever changing industry standards and changes you make to your company structure
or operations. These types of changes always occur and can impact many segments of text embedded
throughout your manual.
The best way to keep your manual up-to-date is to purchase a manual that
supports some kind of subscription service that makes the updates to the manual text automatically for you
when industry standards changes occur. A quality subscription service will also make it
easy for you to make changes throughout your manual that correspond to any changes you make to your
company operations and structure.
Cautious scrutiny prior to the purchase of any policy and procedure manual is highly
recommended because not all manuals will deliver everything you
must have.
Customization and Support is Vital for a Quality Manual
However, having a comprehensive policy and procedure manual is not
enough! A quality manual must be fully
customized to your particular company operations and be
adequately backed-up with helpful support for you to derive
the maximum benefit from it.
Using only a generic manual that does not address the
specifics of your business will not work well for you. Generic manuals
are not recommended unless you are confident that you know how
to modify on your own the important document components that
need to be tailored explicitly to the particulars of your
business. Tailoring a generic manual to your specific company operations
is a lot of work and requires special knowledge.
Your manual must be personalized to the specifics of your
unique business profile to be properly ready for your
survey. Therefore, it is important that the accreditation
manual that you use is fully customized for you. Proper customization requires handling
carefully all of the special details of your particular business
situation and applying them appropriately to the text throughout your policy and procedure manual.
Finally, having adequate support to assist with using your
manual effectively in preparation for your survey is
essential for accreditation success. Having professional
support to answer questions about your manual and its use
is necessary because of the complexity involved with
preparing for your survey.
My Customized Policy and Procedure Manual Has Everything You Need
Keeping all of the manual elements described above in mind ...I have developed
a unique and complete policy and procedure manual that is all any HME or DMEPOS company will need to
meet every CMS standard, and obtain successful accreditation by any of the
CMS approved accreditation bodies, including ACHC, JCAHO, CHAP, or the others.
I developed my Policy and Procedure manual (HME Accreditation Simplified!) back in 1997
for full service HME companies and have been improving it ever since... and am now making available
my DMEPOS Accreditation Simplifed! Policy and Procedure manual specically designed specifically for
Retail-only HME, Pharmacies, Fitter Services,
Mail Order Supply, and other DMEPOS companies with no equipment rentals, no maintenance, and no home delivery.
Companies have been actively using my Policy and Procedure manuals for a 100% accreditation survey success rate for
over a decade!
I will customize my manual to your specific company profile
so you can be sure that you receive an policy and procedure manual
that is thoroughly customized and truly reflects your
business operations. Accurately customizing a policy and procedure
manual for any given company is tedious work because of
the precision required with each of the enormous number of
important details that must be carefully documented. I'll
take care of all of the difficult parts of the manual customization
for you. I'll make it simple for you to provide the
key company profile information needed for me to customize your manual
for you.
All the Support You Need is Made Available
Using my manual should be all that you need to get started correctly
with your survey preparations. There is also ongoing customer support for our policy and procedure manual users.
However, sometimes companies desire additional
support with their survey preparations. Don't worry, I won't leave you high and dry to figure out your
special accreditation concerns alone. I offer additional special one-on-one consulting
for hire from myself (as available) and my team of hand picked DMEPOS accreditation experts.
However, if you use my manual, I am sure that you will greatly minimize or in some cases eliminate your need for any
special contract consulting.
Knowing that additional consulting is always available gives you the assurance
that you will have all of the support your company may require.
Optional Subscription Service Available
I have developed an optional Subscription Service for my policy and procedure manual that can be purchased with your manual
to allow you to easily keep your manual up-to-date on an ongoing basis.
I'll make all the text changes necessary to your manual to reflect any industry standards changes that occur so you
don't have to worry any more about keeping your manual up-to-date to meet the ever changing industry requirements.
In addition, any changes you make to your business will also be reflected in your manual by you simply
modifying your existing company profile online.
The Subscription Service allows you automatically regenerate your manual on demand at any time and have your regenerated manual emailed
directly to you automatically. Each time you regenerate your manual on demand using the Subscription Service, your manual will automatically reflect the
current industry standards and automatically reflect throughout the text of your manual
all data changes you have made to your company profile.
The Subscription Service frees you from having to hunt through the text on every page of your manual
to find where changes are needed to keep your manual always up-to-date. Keeping your manual up-to-date has never
been easier!
Guaranteed...
Finally, I do one more thing that you won't find with any
other policy and procedure manual. I am so sure about my manual
that I guarantee it.
"Floyd Boyer is more than qualified to write a
manual like DMEPOS Accreditation Simplified!™ He has been
an integral part of the ACHC team for many years and
is responsible for many of the standards that are used
today in accreditation surveys. Floyd's passion for excellence,
his commitment to our industry and his ability to
embrace the accreditation process from a business
owner's perspective give his work great credibility."
Julie Bowman -
www.HMEbizsolutions.com - Industry Expert
|
"Start Preparing for Your Accreditation Survey Now"
Introducing Your
Best Solution...
To Immediately Get on the Right Path for Easy Survey
Preparation Success!
DMEPOS Accreditation Simplified!™
gives you a complete set
of all the Policy and Procedure Manuals you need for the
Home Medical Equipment part of your business to meet all of the CMS Quality Standards and achieve or maintain
accreditation by any of the following CMS approved accreditation agencies:
- Accreditation Commission for Healthcare, Inc. (ACHC)
- Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
- Community Health Accreditation Program (CHAP)
- National Board of Accreditation for Orthotic Suppliers
- Board of Certification in Pedorthics (BCP)
- Board for Orthotist/Prosthetist Certification (BOC)
- National Association of Boards of Pharmacy (NABP)
- Commission on Accreditation of Rehabilitation Facilities (CARF)
- American Board for Certification in Orthotics and Prosthetics, Inc. (ABC)
- The Compliance Team, Inc.
You will find included in this CD... Policies and Procedures,
Job Descriptions designed for your organization, a complete
Performance Management Program, Training Programs, Clinical
Tools for all your product lines that meet the CMS guidelines,
to name a few examples.
All you have to do is to print out the provided Policy and
Procedure Manuals you need. Each of the manuals that you will
be required to have during your accreditation survey are
contained on this single CD.
This accreditation toolkit uniquely walks you through each
standard used in the survey process. It gives you complete
instructions on how to prepare client charts. It also makes
data collection simple too... taking the mystery out of your
data collection demands.
Don't worry about the unique features of your business being
ignored. Each CD will be tailored to your particular
company before it is shipped to you! You will have the
opportunity to fill out a simple and brief questionnaire
that will allow us to customize the content relevant to
your company.
Subscription Service Available to Assure An Always Up-To-Date Manual:
Your manual will need to be modified from time-to-time to stay current because of (1) ongoing changes to the industry standards
and 2) structural/operational changes that naturally occur within your business over time.
For your manual to stay current, it must continually reflect the ever changing industry standards.
In addition, the customized portions of your manual will need to be updated as you add or drop products
and services that your company offers or you have changes to your company organization chart structure/personnel
or modifications to your company policies and procedures, etc.
DMEPOS Accreditation Simplified!™ makes keeping your manual continually up-to-date easy!
When you sign-up for Subscription Service
(purchased optionally with your manual and automatically renewable on monthly or annual basis),
you will always be able to receive an up-to-date version
of your manual that contains all of the latest required industry standards to which you must show compliance.
In addition, Subscription Service allows you to easily have your manual updated to reflect company
changes that affect the text throughout your manual. That is, with Subscription Service, you only have to update
your company profile and the subscription service will automatically update
your entire text of your manual accordingly - on demand!
Subscription Service is a popular extra feature, sold optionally at the time you purchase your manual, that provides assurance
that your manual is always up-to-date with ever changing industry standards and
reflects your changing company operations.
With Subscription Service, you will be able to regenerate on demand your manual
and all of its components for direct download to your computer at anytime.
Every time you automatically regenerate your manual with Subscription Service,
it will be created automatically with all of the latest national standards updates and with all of
the latest changes you have made to your company profile data.
"I received my manual today, and though I
have barely scratched the surface, I am truly impressed with your product. While I
foresee this process taking a fair amount of work
on my behalf, I can honestly say that it will not
be even close to the amount of work your team must
have put into this. This is truly a great value and
I thank you and look forward to working with you."
Joe Manning, President
Homecare Medical Supply
Auburn, NY
|
"Experience All The Advantages of Full Accreditation"
Although obtaining your accreditation can be a massive endeavor,
it is worth it! There are many aspects to accreditation that will
continue to be beneficial to your business long after your survey
is completed. Such as...
- Accreditation will assure that you retain your
DMERC number for CMS billing requirements and
Competitive Bidding.
- Accreditation will enhance consistency across
your operations which in turn produces gains
in quality and time with significant cost savings.
- Accreditation will improve overall credibility
with your target market which
will foster a greater trust in your company.
- Accreditation will ensure you have established
systems to monitor process improvements ongoing.
- Accreditation will allow you the opportunity to
interact with experts in the field of accreditation,
gaining from their knowledge.
- Accreditation will provide an important marketing
means that heightens credibility with your target market.
- Accreditation will boost employee morale and
job satisfaction through better training.
- Accreditation will assist you in maintaining an
effective compliance program.
- Accreditation will furnish you with a formal
apparatus from which you can continue to build
your business and continually evaluate it accurately.
"As an accreditation surveyor, I have been
very impressed with the quality of preparation
I have seen in those companies who have used
this accreditation manual. Floyd Boyer is a
veteran of the HME industry and his experience
is evident in this great tool for accreditation."
Jack Mosley, ACHC surveyor
|
"You'll Receive Everything You Need to Assure
a Successful Accreditation Survey"
Here's the details on what you will get with DMEPOS Accreditation
Simplified!™...
- Policies and Procedures provided have been updated for CMS guidelines and meets all of the
CMS requirements for your survey with ACHC, JCAHO, CHAP, or
other CMS approved accreditation organizations.
Instead of generic forms, these Policies and
Procedures are specifically tailored by us to accurately
fit your company operations and can be printed out for
immediate use.
- Ready-to-print comprehensive Job Descriptions are
tailored to your specific organization by us from
the job titles you furnish. Also included are
competency and assessment tools.
- You will receive an all-inclusive Performance Management
Program that will meet CMS guidelines.
- All the details you will need to track and collect
required data to meet CMS standards for your choosen CMS approved accreditation
agency survey are supplied for the areas of:
- Patient Information,
- Performance Management Tracking,
- Maintenance Tracking, and
- Inventory Tracking.
- All content is prepared by an expert who writes HME
industry standards and is an accreditation surveyor.
This assures you that all Policies and Procedures accurately
reflect the CMS Quality Standards and any of the CMS approved accreditation agency
standards for meeting your surveyor with confidence.
- DMEPOS Accreditation Simplified!™ divides by sections all
the provided Policies, Procedures, and Forms for you
to easily follow step-by-step each CMS approved accreditation agency standard and
the CMS Quality Standards.
"When our company decided to become accredited,
we didn't even know where to begin. So we bought
Floyd Boyer's manual to get us through this overwhelming process and
we even contracted for some of his consulting time as well.
Mr. Boyer was terrific. His methods made the accreditation process for
us much easier than we ever thought possible.
Without him and his outstanding manual, I don't think
we could have gotten so much accomplished. We put all
of his policies and procedures in place, including the
warehouse and delivery truck plan. It was the best
thing our company could have decided to do."
Karen Golden
A-1 Quality Mobility
Benwick, PA
|
Expect the following results when
you implement DMEPOS Accreditation Simplified!™ ...
- Know for sure that you are starting smart with
your Accreditation Survey preparations.
- Avoid confusion and guesswork so that your time
and efforts are not wasted.
- Eliminate concern about completing the Accreditation
Survey properly.
- Possess confidence that you will be ahead of
the chaotic rush for accreditation.
- Rest assured that your day-to-day business work
flow is not interrupted.
- Gain the satisfaction of reducing or even
eliminating the need for an acceditation consultant.
In Summary:
DMEPOS Accreditation Simplified!™ allows you to
prepare for your accreditation survey
with the least effort and with the highest quality result,
allowing you to save time, save money, and avoid frustration.
There is not a more cost-effective or time-efficient way to better prepare
for accreditation than to use "DMEPOS Accreditation Simplified!™"
Personal Guarantee...
If You Properly Implement
"DMEPOS Accreditation Simplified!™"
your company can receive a successful accreditation or
I guarantee your money back on the manual.
That's as clear as I can make my guarantee to you.
I feel strongly that DMEPOS Accreditation Simplified!™
will make the difference for your accreditation success.
If you make an honest effort to properly apply DMEPOS Accreditation Simplified!™
to your business in preparation for accreditation and
if you're not successfully accredited because of the manual, I'll refund
your money... just simply send the product back for
a prompt and courteous refund of the purchase price.
I am that confident that this manual works and has all that you need!
This makes it no risk for you to give it a try.
Companies that have used my manual properly have had a 100% success rate with their accreditation survey.
|
OK, let's review...
You get a customized version of DMEPOS Accreditation Simplified!™
in electronic format on a complete CD package shipped directly to you containing everything
you need to succeed with your Accreditation Survey.
In addition, at the time you purchase your manual, you will have the option to purchase on a monthly or annual auto-renewal basis
the Subscription Service so that you can be assured to always have an updated version of your policy and procedure manual.
Subscription Service will automatically track all changes to
the industry standards as they occur and/or any structural or operations changes
you make to your online company profile and automatically apply these changes to your customized manual ongoing.
Subscription Service will allow you to regenerate your manual on-demand, and have your regenerated customized manual
emailed to you directly with all changes automatically applied... by just you updating and resubmitting your company profile online.
Also, I make available to you the option to contract separately with me and my special team of experts for
any special one-on-one consulting you might desire for any extra support you feel is necessary for your company.
Finally, I personally guarantee that my policy and procedure manual will perform brilliantly to prepare you for your accreditation survey.
Get started now on the right path to successful accreditation.
Save yourself a lot of trouble by starting early and doing it
right. Take this opportunity to act now for your own benefit.
Don't miss out on this important tool to make the entire
accreditation process easier with full assurance that you
will be successful!
Ordering online is always available via our secure server
for your protection.
Those who don't take the opportunity to get this vital information
they need to prepare properly for their accreditation will
waste valuable time and money. Without this accreditation
toolkit, business owners are ill-prepared for accreditation,
and are at risk for failure.
Do yourself a favor and act now to make accreditation easier.
After all, you have a business to run while you prepare for
accreditation. Your time is valuable!
Take action today... and secure the confidence of knowing
that your survey preparations are on track to success.
Sincerely,
Floyd Boyer
Floyd Boyer, RRT, RCP
Affordable Health Care Consultants, President
ProductInfo@hmeAccreditationSimplified.com
P.S. You get the complete "DMEPOS Accreditation Simplified!™"
Toolkit containing everything you need for a successful
accreditation survey.
You also get my guarantee that if you properly implement my "DMEPOS Accreditation Simplified!™"
policy and procedure manual, your company can receive a successful accreditation or I guarantee your money back on the manual... so there
is no risk to you. Don't forget you can also purchase with your manual the Subscription Service
which is automatically renewable either monthy or annually (your choice) to assure your manual is always
up-to-date automatically with the continuously changing industry
standards and is always up-to-date with your ongoing company profile changes that affect your manual.
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