Contents of
DMEPOS Accreditation Simplified!™
Policy & Procedure Manual...

After you order online, you will fill out a company profile so that we have all of the necessary information needed to tailor your accreditation manual to your specific company operations.

This will ensure that you will have all of the policies/procedures, corresponding forms, and other content that will be required for your accreditation survey.

Complete
POLICIES AND PROCEDURES
(Tailored to your specific company operations)


Note: Policies/Procedures included in your manual depend on:

1) the scope of services your company offers,

and

2) the accreditation agency your company will use to get accredited.



Business Operations and Administration
Policies & Procedures


LEGAL AUTHORITY
NOTIFICATION POLICY OF ORGANIZATION CHANGES
GOVERNING BODY
GOVERNING BODY STRUCTURE
GOVERNING BODY ORIENTATION
CONFLICT OF INTEREST AND DISCLOSURE
PRESIDENT
ABSENCE OF PRESIDENT
MISSION AND PHILOSOPHY STATEMENT
STRATEGIC PLANNING
COMPLIANCE WITH FEDERAL, STATE AND LOCAL LAWS
REPORTING OF OUTCOMES
SERVICE DESCRIPTION
CLIENT BILL OF RIGHTS AND RESPONSIBILITIES
CLIENT/PATIENT GRIEVANCE/COMPLAINT
CONFIDENTIALITY OF CLIENT/PATIENT INFORMATION
RESUSCITATION GUIDELINES
CLIENT/PATIENT ABUSE OR NEGLECT
ETHICAL ISSUES
CODE OF ETHICS
CLIENT/PATIENT CULTURAL BACKGROUND AND RELIGIOUS BELIEFS
COMMUNICATION BARRIERS
COMPLIANCE PROGRAM


Financial Management
Policies & Procedures


BUDGET PLANNING
ACCOUNTING ACTIVITIES
FINANCIAL RECORD RETENTION
REIMBURSEMENT DISCLOSURE


Human Resource Management
Policies & Procedures


PERSONNEL MANAGEMENT
PERSONNEL RECRUITMENT AND INTERVIEW
JOB DESCRIPTIONS
PERSONNEL CREDENTIALS
EMPLOYEE REQUIREMENTS
PERSONNEL RECORDS
ORIENTATION PROGRAM
COMPETENCY ASSESSMENT
IN-SERVICE/ CONTINUING EDUCATION
SUPERVISION
EMPLOYEE PERFORMANCE EVALUATIONS
CONTRACTED AND PURCHASED SERVICES


Client / Patient Record Management
Policies & Procedures


CLIENT/PATIENT RECORD DOCUMENTATION
CLIENT/PATIENT RECORD MANAGEMENT
CLIENT/PATIENT REFERRALS
ELIGIBILITY ASSESSMENT AND GUIDELINES
GEOGRAPHIC AREA SERVED
ANTIDISCRIMINATION COMPLIANCE
UNMET NEEDS


QI / PERFORMANCE MANAGEMENT
Policies & Procedures


PERFORMANCE MANAGEMENT PLAN


Risk Management: Infections & Safety Control
Policies & Procedures


INFECTION CONTROL
TUBERCULOSIS INFECTION CONTROL PLAN
HEPATITIS B INFECTION CONTROL PLAN
INFECTIOUS DISEASE REPORTING
SAFETY MANAGEMENT
EMERGENCY PREPAREDNESS PLAN
UTILITIES MANAGEMENT
FIRE SAFETY
HAZARDOUS WASTE MANAGEMENT
IDENTIFICATION, HANDLING AND DISPOSAL OF HAZARDOUS MATERIALS
HAZARD COMMUNICATION PROGRAM
INCIDENT REPORTING


Scope of Services
Policies & Procedures


REGULATIONS AND QUALIFICATIONS
SCOPE OF SERVICES
SUPERVISION
ADMISSION ASSESSMENT AND PLAN OF SERVICE
CLIENT/PATIENT EDUCATION
HOME SAFETY EDUCATION
PRODUCTS TRACKING
PRODUCT INCIDENTS
PRODUCT INCIDENT REPORTING
PRODUCT RECALL
MANUFACTURER MANUALS/ INSTRUCTION SHEET PROCEDURE
MATERIALS MANAGEMENT QUALITY CONTROL MEASURES
BATH AND SHOWER AIDS PROCEDURE
CANE, QUAD CANE, AND CRUTCHES PROCEDURE
WALKER PROCEDURE
WHEELCHAIR PROCEDURE
COMMODE CHAIR PROCEDURE
DECUBITUS PAD PROCEDURE
MEDICATION COMPRESSOR PROCEDURE
HOME BLOOD GLUCOSE METER PROCEDURE
ORTHOTIC PRODUCTS
HOME HEALTHCARE SUPPLIES
ENTERAL FORMULA
REFERENCE LIBRARY


Mail Order Medical Supply Services
Policies & Procedures

(add-on module)

MEDICAL SUPPLY PROVIDER REGULATIONS AND QUALIFICATIONS
MEDICAL SUPPLY PROVIDER SCOPE OF SERVICES
AFTER HOURS CALLS
PLAN OF SERVICE AND ASSESSMENT OF NEED
CLIENT EDUCATION
MANUFACTURER MANUALS/ INSTRUCTION SHEET PROCEDURE
CLIENT TRANSFER AND DISCHARGE
MATERIALS MANAGEMENT QUALITY CONTROL MEASURES
PRODUCT DELIVERY
PRODUCTS TRACKING
PRODUCT INCIDENTS
PRODUCT INCIDENT REPORTING
PRODUCT RECALL
HOME BLOOD GLUCOSE METER PROCEDURE
HOME HEALTHCARE SUPPLIES
MEDICAL SUPPLY PROVIDER REFERENCE LIBRARY


Fitter Services
Policies & Procedures

(add-on module)

FITTER SERVICES REGULATIONS AND QUALIFICATIONS
FITTER SERVICES SCOPE OF SERVICES
PUBLISHED SCHEDULE AND AFTER HOURS CALLS
FITTER SERVICES ASSESSMENT OF NEED AND PLAN OF SERVICE
FITTER SERVICES CLIENT EDUCATION
FITTER SERVICES CLIENT TRANSFER AND DISCHARGE
FITTER SERVICES CONTINUED COMPETENCY
FITTER SERVICES PROVISION
ON SITE FITTER SERVICES
FITTER SERVICES PRODUCTS
FITTER SERVICES REFERENCE LIBRARY


Complete Set of Forms
(Tailored to your specific company operations)
(Forms correspond to all Policies & Procedures purchased)


GOVERNING BODY ORIENTATION
AGAINST MEDICAL ADVICE
CLIENT/PATIENT HANDOUTS
CLIENT/PATIENT NOTES
CLIENT/PATIENT INTAKE FORM
CLIENT AUTHORIZATION AND PLAN OF SERVICE
CLIENT/PATIENT SATISFACTION SURVEY
COMPETENCY EVALUATION
COMPLAINT FORM
CONFLICT OF INTEREST AND DISCLOSURE STATEMENT
DRIVER’S COMPLIANCE STATEMENT
EMPLOYEE COUNSELING FORM
APPLICATION FOR EMPLOYMENT
EMPLOYEE INFORMATION SHEET
EMPLOYEE ORIENTATION
EMPLOYEE SATISFACTION SURVEY
EMPLOYMENT CONDUCT AGREEMENT
EMPLOYMENT REFERENCE REQUEST
FINANCIAL HARDSHIP INFORMATION FORM
HHS-TIPS HOTLINE INFORMATION
HIPAA NOTICE OF PRIVACY STANDARDS
BUSINESS ASSOCIATE AGREEMENT
INCIDENT REPORT
INFECTION CONTROL REPORT
IN-SERVICE DOCUMENTATION
INTERVIEW DATA COLLECTION
LOT NUMBER TRACKING LOG
MEDICAL QUESTIONNAIRE
PERFORMANCE APPRAISAL
REFERRAL SATISFACTION SURVEY
SAFETY EVALUATION
TRAINING DOCUMENTATION
VERBAL ORDER FORM
WAIVER OF LIABILITY
WORKERS’ COMPENSATION PROCEDURES
UTILITIES MANAGEMENT ASSESSMENT LOG
PRODUCT RECALL REPORT
REFERRAL LOG


Complete
Employee Handbook

(Tailored to your specific company operations)

MISSION STATEMENT
COMPANY HISTORY
GENERAL EMPLOYMENT PRACTICES
EMPLOYEE CONDUCT
HARASSMENT POLICY
CRIMINAL BACKGROUND AND SEX OFFENDER CHECKS
TYPES OF EMPLOYEES
HOURS OF OPERATION
WAGES
PROBATIONARY PERIOD
ATTENDANCE
PAYDAY
OVERTIME
WORKERS' COMPENSATION
DRESS CODE
PERSONAL PHONE CALLS
EMAIL AND INTERNET USE POLICY
CONTROLLED SUBSTANCE ABUSE
GRIEVANCE PROCEDURE
JOB ABANDONMENT
DISCIPLINE / TERMINATION
RESIGNATION
PERFORMANCE EVALUATION
COMPETENCY EVALUATION
VACATION
SICK LEAVE
PAID TIME OFF (PTO)
BEREAVEMENT PAY
HOLIDAYS
EMPLOYEE HANDBOOK COMPLIANCE


Complete
Job Descriptions Document

(Tailored to your specific company operations)


Complete
Performance Management Plan

(Tailored to your specific company operations)

PERFORMANCE MANAGEMENT PLAN
PURPOSE
GOAL
OBJECTIVES
ACCOUNTABILITY
PERFORMANCE MANAGEMENT COMMITTEE
DATA COLLECTION/EVALUATION OF CARE/FOLLOW-UP ACTIONS
CONFIDENTIALITY
PERFORMANCE MANAGEMENT ACTIVITIES
PERFORMANCE MANAGEMENT MEETING FORMAT
PERFORMANCE MANAGEMENT SUMMARY REPORT
ANNUAL PERFORMANCE MANAGEMENT REPORT







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