We are a very small company and we are providers of Durable Medical Equipment. As we tried to start the accreditation process we found ourselves in trouble and not being able to complete or have the proper information for passing. We were given the name of HME Solutions to help us out and get us on track for passing our accreditation process. Sometimes things like this come second to the main job. Julie came as soon as we called to help get us in order. She spent two full days with us and made sure we were comfortable with what she had covered. We also bought a necessary policy manual to help us on our way and keep us up to date. It was great. This manual had all the info and forms we needed.
Julie Bowman left our office but did not leave us alone. We have been in contact with her and she has helped out with all she can. The first plan of correction failed and she came in and started to help us so that we could pass the second inspection. She completed our plan of correction, we sent it on its way and now we have passed and are proud owners of a "Certificate of Accreditation".
We were happy to have reached out to the HME Solutions company and know we made the correct decision. We were in trouble and HME Solutions helped us out of the panic of trying to get it all done. We can breathe easy now and will keep referring to them in the future to keep us up to date and help us to stay on the correct Accreditation path
Kathleen Thomson Orthopedic Services of Utah January 6, 2016
Dear Julie,
You've been a great resource for our accreditation process for the last 6 years! You've helped us tremendously with our initial accreditation in 2009, and have continued being our main resource in making sure we are up to date and current in all things. Without you, we would not have our certifications! Thanks for all you do and for being a part of our CHME family!
Zak Salman President Complete Home Medical Equipment January 5, 2016
We are a small DME Company who find all the required hoops to jump through for certification painful. Admittedly, we have not paid sufficient attention to the things required for accreditation. In our last inspection, we fell woefully short of passing. HME Solutions was recommended to us to fix our problems and get us on the right track moving forward.
Julie Bowman came to our office and spent two days going through all the specifics and requirements that we lacked. She helped put us on the right path going forward and has since addressed all of the “corrections” that were written up following our first inspection. She completed our plan of correction, got us in a place where we were ready for a second inspection, which we passed. We now are the proud possessors of our Certificate of Accreditation.
We feel like we are in the DME business, not in the business of paying so much attention to all those things required to be certified. And we feel like Julie and her team is in that business. It was well worth having her come into our business and setting things straight. Without her, we were in serious jeopardy of having our Medicare number pulled.
Thank you, Julie.
Chris Dowling Orthopedic Services of Utah January 4, 2016
"This manual is extremely good. All the policies and procedures are there. Four years ago we bought another manual, and we thought we were pretty doggone good … but we found out we had missed some things. HME Accreditation Simplified!™ is perfect, and we are confident we're ready for our survey now.
"We've also been able to use the forms that come with the manual to create a Customer Education Guide that helps us communicate effectively with our clients.
We're very pleased to have found this manual, and we recommend it to every HME business."
Ronald Kolakowski, President & CEO Advanced Medical Solutions Jackson, Tennessee December 18, 2015
The manual was invaluable for us to understand during our accreditation preparations where we were at and where we had to go. It was our specific road map for our entire survey preparations efforts.
We were particularly impressed with how the manual saved us a lot of time because the forms that came with it were ready for us to use.
Our time was limited to prepare for accreditation because had to stay focused on running our business day-to-day. The time savings we realized by using the manual to prepare for accreditation were tremendous.
Thanks to HME Accreditation Simplified!™ we passed our accreditation survey with flying colors!"
Bob Lake, President Lake Medical Supply Chicago, IL December 18, 2015