After you order online, you will fill out a company profile so that we have all of the necessary information needed to tailor your accreditation manual to your specific company operations.

This will ensure that you will have all of the policies/procedures, corresponding forms, and other content that will be required for your accreditation survey.

Complete Policies And Procedures

(Tailored to your specific company operations)

Note: Policies/Procedures included in your manual depend on:

1) the scope of services your company offers, and

2) the accreditation agency your company will use to get accredited.

Business Operations and Administration Policies & Procedures

• Legal Authority
• Notification Policy Of Organization Changes
• Governing Body
• Governing Body Structure
• Governing Body Orientation
• Conflict Of Interest And Disclosure
• President
• Absence Of President
• Mission And Philosophy Statement
• Strategic Planning
• Compliance With Federal, State And Local Laws
• Reporting Of Outcomes
• Service Description
• Client Bill Of Rights And Responsibilities
• Client/Patient Grievance/Complaint
• Confidentiality Of Client/Patient Information
• Resuscitation Guidelines
• Client/Patient Abuse Or Neglect
• Ethical Issues
• Code Of Ethics
• Client/Patient Cultural Background And Religious Beliefs
• Communication Barriers
• Compliance Program

Financial Management Policies & Procedures

• Budget Planning
• Accounting Activities
• Financial Record Retention
• Reimbursement Disclosure

Human Resource Management Policies & Procedures

• Personnel Management
• Personnel Recruitment And Interview
• Job Descriptions
• Personnel Credentials
• Employee Requirements
• Personnel Records
• Orientation Program
• Competency Assessment
• In-Service/ Continuing Education
• Supervision
• Employee Performance Evaluations
• Contracted And Purchased Services

Client / Patient Record Management Policies & Procedures

• Client/Patient Record Documentation
• Client/Patient Record Management
• Client/Patient Referrals
• Eligibility Assessment And Guidelines
• Geographic Area Served
• Antidiscrimination Compliance
• Unmet Needs

QI / Performance Management Policies & Procedures

• Performance Management Plan

Risk Management: Infections & Safety Control Policies & Procedures

• Infection Control
• Tuberculosis Infection Control Plan
• Hepatitis B Infection Control Plan
• Infectious Disease Reporting
• Safety Management
• Emergency Preparedness Plan
• Utilities Management
• Fire Safety
• Hazardous Waste Management
• Identification, Handling And Disposal Of Hazardous Materials
• Hazard Communication Program
• Incident Reporting

Scope of Services Policies & Procedures

• Regulations And Qualifications
• Scope Of Services
• Supervision
• Admission Assessment And Plan Of Service
• Client/Patient Education
• Home Safety Education
• Products Tracking
• Product Incidents
• Product Incident Reporting
• Product Recall
• Manufacturer Manuals/ Instruction Sheet Procedure
• Materials Management Quality Control Measures
• Bath And Shower Aids Procedure
• Cane, Quad Cane, And Crutches Procedure
• Walker Procedure
• Wheelchair Procedure
• Commode Chair Procedure
• Decubitus Pad Procedure
• Compressor Procedure
• Home Blood Glucose Meter Procedure
• Orthotic Products
• Home Healthcare Supplies
• Enteral Formula
• Reference Library

Mail Order Medical Supply Services Policies & Procedures

(add-on module)

• Medical Supply Provider Regulations And Qualifications
• Medical Supply Provider Scope Of Services
• After Hours Calls
• Plan Of Service And Assessment Of Need
• Client Education
• Manufacturer Manuals/ Instruction Sheet Procedure
• Client Transfer And Discharge
• Materials Management Quality Control Measures
• Product Delivery
• Products Tracking
• Product Incidents
• Incident Reporting
• Product Recall
• Home Blood Glucose Meter Procedure
• Home Healthcare Supplies
• Medical Supply Provider Reference Library

Fitter Services Policies & Procedures

(add-on module)

• Fitter Services Regulations And Qualifications
• Fitter Services Scope Of Services
• Published Schedule And After Hours Calls
• Fitter Services Assessment Of Need And Plan Of Service
• Fitter Services Client Education
• Fitter Services Client Transfer And Discharge
• Fitter Services Continued Competency
• Fitter Services Provision
• On Site Fitter Services
• Fitter Services Products
• Fitter Services Reference Library

Complete Set of Forms

(Tailored to your specific company operations)

(Forms correspond to all Policies & Procedures purchased)

• Governing Body Orientation
• Against Medical Advice
• Client/Patient Handouts
• Client/Patient Notes
• Client/Patient Intake Form
• Client Authorization And Plan Of Service
• Client/Patient Satisfaction Survey
• Competency Evaluation
• Complaint Form
• Conflict Of Interest And Disclosure Statement
• Driver’s Compliance Statement
• Employee Counseling Form
• Application For Employment
• Employee Information Sheet
• Employee Orientation
• Employee Satisfaction Survey
• Employment Conduct Agreement
• Employment Reference Request
• Financial Hardship Information Form
• HHS-Tips Hotline Information
• HIPAA Notice Of Privacy Standards
• Business Associate Agreement
• Incident Report
• Control Report
• In-Service Documentation
• Interview Data Collection
• Lot Number Tracking Log
• Medical Questionnaire
• Performance Appraisal
• Referral Satisfaction Survey
• Safety Evaluation
• Training Documentation
• Verbal Order Form
• Waiver Of Liability
• Workers’ Compensation Procedures
• Utilities Management Assessment Log
• Product Recall Report
• Referral Log

Complete Employee Handbook

(Tailored to your specific company operations)

• Mission Statement
• Company History
• General Employment Practices
• Employee Conduct
• Harassment Policy
• Criminal Background And Sex Offender Checks
• Types Of Employees
• Hours Of Operation
• Wages
• Probationary Period
• Attendance
• Payday
• Overtime
• Workers’ Compensation
• Dress Code
• Personal Phone Calls
• Email And Internet Use Policy
• Controlled Substance Abuse
• Grievance Procedure
• Job Abandonment
• Discipline / Termination
• Resignation
• Performance Evaluation
• Competency Evaluation
• Vacation
• Sick Leave
• Paid Time Off (Pto)
• Bereavement Pay
• Holidays
• Employee Handbook Compliance

Complete Job Descriptions Document

(Tailored to your specific company operations)

Complete Performance Management Plan

(Tailored to your specific company operations)

• Performance Management Plan
• Purpose
• Goal
• Objectives
• Accountability
• Performance Management Committee
• Data Collection/Evaluation Of Care/Follow-Up Actions
• Confidentiality
• Performance Management Activities
• Performance Management Meeting Format
• Performance Management Summary Report
• Annual Performance Management Report